1.) When you make your booking you must complete a booking form, accepting on behalf of all your party the terms of these booking conditions and pay the relevant deposit per person.

2.) The balance of the price of your holiday must be paid at least 2 calendar months before your departure date. If the balance is not paid in time we reserve the right to cancel your holiday, retain your deposit and apply the cancellation charges set out in paragraph 6 below.

3.) The air holidays and flights in our brochure are ATOL Protected, since we hold an Air Tour Organiser’s Licence granted by the Civil Aviation Authority. Our ATOL number is ATOL 3011. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. For further information, visit the ATOL website at www.atol.org.uk. All tours that do not include flights in their itinerary are bonded by AITO Trust Ltd.

4.) All special requests must be made to us in writing. Special requests you have made will be passed on by us to the relevant service providers (e.g. airlines, hotels, restaurants). While we will do our utmost to ensure that requests are passed on, we cannot guarantee that the requests will be possible in all cases, and we will not be held responsible for requests which are not carried out, or not fulfilled to your satisfaction. In the case of dietary requests, it will be helpful if you let us know exactly what you are able to eat.

5.)  If, after our confirmation has been issued, you wish to change to another of our holidays or change the departure date, we will do our utmost to make the right changes, provided that notification is received in writing at our offices from the person who signed the booking form at least 8 weeks before departure. A payment of £50 will be levied to cover our administration costs.

Alterations cannot be made within 6 weeks of depar ture and any request for an alteration will be treated as cancellation of the original booking and will be subject to the cancel lation charges set out in paragraph 6 below. Please note that certain travel arrangements cannot be changed after a reservation has been made and any alteration request will incur a 100% cancellation charge.

6.) You, or any member of your party, may cancel your holiday at any time providing that the cancellation is made by the person signing the booking form and is communicated to us in writing. As this incurs administrative costs, we will apply cancellation charges up to the maximum shown below.

                 Period before departure which                       Amount of Cancellation charge

                 written cancellation is received                      shown as a % of the holiday price

                        More than 56 days                                                Deposit only

                                 29 - 56 days                                                       50%

                                   9 - 28 days                                                       80%

                        More than 24 hours - less than 8 days                           95%

                        Less than 24 hours                                                     100%

Note: If the reason for cancellation is covered under the terms of an insurance policy, you may be able to reclaim these charges.

7.) Complaints concerning any aspect of the tour or your dealings with Pax Travel, should be sent in writing to our Customer Services Department at 152 – 156 Kentish Town Road, LONDON, NW1 9QB giving your original booking reference number and all other relevant information. Complaints must be

received no later than 7 days after the return date of the tour. If you have a problem during your holiday, please inform the relevant supplier (e.g. hotel) and Pax Travel Representative (or Group Leader, if there is not a Pax Travel Representative) immediately who will endeavour to put things right. If your complaint cannot be completely resolved locally, you must write a detailed report before the end of the tour. Please follow this up within 10 working days of your return home by writing to the address above. It is a condition of this contract that you communicate any problem to the supplier of the services in question AND to our representative whilst in resort and make a written report, if we are unable to solve the problem at the time. If you fail to follow this simple procedure we cannot accept responsibility as we have been deprived of the opportunity to investigate and rectify the problem.

8.) (i)Tours to the Middle East and Peru are based on an exchange rate of £1 x US$1.85. If the rate falls below £1 x US$1.78 Pax Travel reserves the right to impose an equivalent surcharge. Tours to the Euro-zone are calculated at an exchange rate of £1 x €1.32. If the rate falls below £1 x €1.24, we will absorb an amount equivalent to 2% of any fall in the exchange rate.

(ii) The price of your travel arrangements is subject to surcharges for increases in transportation costs such as fuel, scheduled airfares and any other airline surcharges which are part of the contract between airlines (and their agents) and the tour operator. Also, government action such as increases in VAT or any other government imposed increases. Even in this case we will absorb an amount to 2% of the basic price of your travel arrangements, which excludes insurance premiums and any amendment charges.

9.) It is unlikely that we will need to make any changes to your holiday, but we do plan the arrangements many months in advance. Occasionally changes may be made, which we reserve the right to do at any time. Most of these changes are minor, and we will advise you or your Group Leader at the earliest possible date. Flight timings, carriers, aircraft types and airports of destination in the brochure are subject to change as a result of airline procedures and these details are given for guidance only. Final details will be shown on your Final Instructions sheet. If a major change becomes necessary, we will inform you or your Group Leader as soon as possible if there is time

before departure. When a major change occurs (such as the alteration of your outward/return flights by more than 12 hours, changes of resort or reduction in the standard of accommodation) provided it does not arise from circumstances amounting to force majeure (see below), you will have the choice of either accepting the change of arrangements, taking another available holiday from us, or cancelling your holiday and receiving a full refund. In all cases we will pay compensation as detailed below:

Period before departure within which a major                               Compensation

change is notified to you or your Group Leader                            per person

22 - 42 days                                                                              £20

Under 21 Days                                                                          £30

IMPORTANT NOTE: Compensation will not be payable if we are forced to cancel or in any way change our holiday due to war, threat of war, riot, civil dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions or other circumstances amounting to force majeure.

10.) We reserve the right in any circumstances to cancel your holiday, and all holidays operate subject to a minimum number of participants. However, in no case will we cancel your holiday less than 6 weeks before the scheduled departure date except for reasons of force majeure or failure on your part to pay the final balance. In circumstances where we are unable to provide the holiday booked, we will offer an alternative holiday of comparable standard and if a cancellation occurs within 6 weeks of departure, compensation on a similar scale to that shown in paragraph 9.

11.) (i) We accept responsibility for ensuring the holiday which you book with us is supplied as described in our brochure and the services offered reach a reasonable standard. If any part is not provided as promised, we will pay you appropriate compensation if this has affected the enjoyment of your holiday. We accept responsibility for the acts and/or the omissions of our employees, agents and suppliers except where they lead to death, injury or illness. Our liability in all cases shall be limited to a reasonable sum, and in no circumstances shall be greater than the contract price.

(ii) We accept responsibility for death, injury or illness caused by the negligent acts and/or omissions of employees or agents together with our suppliers and sub-contractors, servants and/or agents of the same whilst acting within the scope of, or in the course of their employment in the provision of your holiday. We will accordingly pay to our clients such damages as might have

been awarded in such circumstances under English Law.

(iii) In respect of carriage by air, sea and rail and the provision of accommodation our liability in all cases will be limited in the manner provided by the relevant international convention.

12.) If any client suffers death, illness or injury whilst on tour arising out of an activity which does not form part of the inclusive holiday arrangements or excursion arranged through us, we shall, at our discretion offer advice, guidance and assistance to help you in resolving any claim you may have against a third party, provided we are advised of the incident within 90 days of the occurrence. Where legal action is contemplated and Pax Travel Ltd’s assistance is required our authority must be obtained prior to commencement of proceedings and be subject to your undertaking to assign any costs recovered or any benefits received under an appropriate insurance policy to ourselves. Our costs in respect of the above on behalf of you and your party shall not exceed £5,000 in total.

13.) When you travel with a particular carrier, the conditions of that carrier apply, some of which may limit liability. The tour brochure and this booking form are the responsibility of Pax Travel Ltd and are not issued on behalf of, and do not commit the airlines mentioned therein or any airlines whose services are used in the course of the tour. Please note that in accordance with Air Navigation Order, an infant must be under 2 years of age on the date of their return flight, to qualify for infant status.

14.) We levy a surcharge of 1.5% on all credit card payments, except American Express, where the surcharge will be 2%. This does not apply to the payment of deposits and insurance where there will be no surcharge for any credit card or American Express. Payments by Maestro/Solo/Visa debit cards are not subject to any surcharge.

15.) This contract is made on the terms of these booking conditions which are governed by English Law and both parties submit to the jurisdiction of English Courts at all times.